Order Policy

1. Placing an Order
   Orders can be placed directly through our website (https://primemeduk.com/). Once an order is submitted,
   you will receive an order confirmation email containing your order details and reference number.
2. Order Verification & Processing
   All orders are subject to acceptance and verification. For medical items requiring verification or
   prescription, processing times may vary. Orders are usually processed within 1-2 business days.
3. Order Modifications & Cancellations
   If you need to change or cancel your order, please contact our support team immediately. Once an order
   has been dispatched or prepared for shipment, it cannot be canceled or modified.
4. Shipping & Delivery
   We offer shipping across the UK and specified international destinations. Estimated delivery times and
   shipping fees will be displayed at checkout. Delays caused by customs or carrier issues are beyond our
   direct control.
5. Stock Availability
   In the rare event that an ordered product is out of stock, we will notify you immediately and offer a
   replacement, backorder, or full refund.

Prime Med UK — Website Policy Document | https://primemeduk.com/